Summary
This position will in charge of the partnership and liaison projects for our clients. He/she will lead team members in project management and account servicing duties for partnership and liaison projects to support Sales & Marketing functions. Focuses on resources planning and project executions with deliverables bringing committed performance and satisfactions to clients, and working along with different teams as required.
Responsibilities
- Drive efficiency in the process and and team, to streamline the workflow with technology.
- Lead a team of 3+ people and some part-time during peak season to deliver partnership and liaison projects for our clients and our own platform ranging from credit card YRO and campaigns, payment solution, or other loyalty programs.
- Focus on project execution and resources allocations for assigned projects, supervise the project progress and ensure the delivery of projects’ KPIs and timeline
- Interface with clients and provide the best solution according to clients’ needs and challenges, perform account servicing duties up to clients’ standard and satisfaction on sales projects
- Work with sales or account servicing team on partnership and liaison projects proposal, and also involve in client presentation from time to time.
- Drive client satisfaction and business growth among the liaison business.
- Work on marketing projects to grow our merchants network including yearly dining awards, merchants day etc.
Requirements
- Degree holder with 5+ related working experience and team management experience.
- At least 2+ year experience in partnership liaison, credit card offers, marketing or account servicing. Experience in liaison / partnership project experience is a must.
- Organized, systematic, and with good project management to handle parallel projects that involve hundreds of merchant numbers
- Good presentation and communication skills. Tactful in client interfacing.
- Result driven and proactive in coming up with a more efficient way in execution.
- Able to work under pressure and strong sense of responsibility
Interested parties please submit your application via the link below.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application within the New Media Group. Applicants not hearing from us 2 months after applied may consider their applications unsuccessful.